Customer Stories & Case Studies | fileAI
fileAI has revolutionized our claims processing. Immediately upon implementation, we saw an 80% reduction in time spent on processing, review, and cross-checking claims, while maintaining a 90%+ accuracy rate in document extraction.
fileAI has been a game changer for our operational processes. It handles the complexity of our financial documents with ease, allowing us to automate key workflows with minimal manual input. This has been essential to streamlining our recordkeeping for vendor payments and financial statement disclosure processes.
The implementation of fileAI reduced document processing time from 92 minutes to 17 minutes, achieving an 82% efficiency improvement. This allows users to reallocate saved time to higher-priority tasks.
fileAI has allowed us to provide speedy, high quality and value-added services to over 150 of our clients. My team has observed close to 100% accuracy for the invoices and bank statements we submit. The team is also extremely receptive to our feedback and ensures they continually solve for our business.
Since our adoption of fileAI in 2020, we have processed about 100,000 files per month which has translated to an immense uplift in productivity. With fileAI, OSOME can confidently scale our operations to help even more clients save time and focus on running their businesses.
Just one month into our project, fileAI is reducing our claims processing time by 60% and claims operating expenses by 18%.
Sam Callaghan
Claims Director @ Direct Asia
Charles Ong
Head of Finance @ Daiwa Capital Markets
Auntra Matchima
Import Officer @ Toshiba
How Ya Wen
Associate Director, Cloud Accounting @ RSM
Victor Lysenko
CEO and Co-founder @ OSOME
Enny Halim
EVP Business Development & Digitalization @ MSIG Asia
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